01145pab a2200169 454500 180718b2002 xxu||||| |||| 00| 0 eng d Golembiewski, Robert T. Cacaphones in the contemporary chorus about change at public worksites as contrasted with some straight talk from a planned change perspective 2002 111-37. The new public management (henceforth NPM) has coalesced into a movement in a short period of time, virtually worldwide. Thus, inter alia, we hear about the allegedly-new focus on the "customers" of public services, which are to be provided by "public intrapreneurs" as well as by cadres of employees at all levels who are "empowered." And so on and on-through the conventional organizational litany including cross training, total quality, performance measurement, and eventuating in strategic planning. These emphases make for a pleasing, even convincing, organizational libertto. - Reproduced. Public administration Sun, Ben-Chu Vigoda, Eran International Journal of Public Administration 52881 52881 52881 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 25, Issue no: 1 AR53311 2018-07-19 2018-07-19 AR