Headley, Andrea M., et al    <br/><br/>
Trauma-informed organizational climate and its impact on first responder burnout during Covid-19 

 - Public Administration Review   
 - 85(1), Jan-Feb, 2025: p.144-164 
<br/><br/> First responders experience work-related challenges in higher magnitudes than other occupations. Organizational elements may mitigate or exacerbate burnout for first responders during public health emergencies (e.g., COVID-19). This mixed methods study of first responders in the United States aims to (1) assess the relationship between a trauma-informed organizational climate (TIC) and burnout; (2) analyze the moderating effect of TIC on role strain and burnout; and (3) identify how a TIC can mitigate contributors to burnout. Survey data (n = 3,517) of first responders demonstrate that a TIC (of safety, trust, choice, collaboration, and empowerment) negatively correlates with burnout. Further, a TIC moderates the positive relationship between role strain and burnout. Interviews of first responders (n = 91) reveal that fewer employee interactions, lack of rule-following behaviors, impaired communication, staffing shortages, and limited time off contribute to burnout. Open communication, resource provision, collaboration opportunities, and creative problem-solving enhance work climate.- Reproduced <br/><br/>https://onlinelibrary.wiley.com/doi/10.1111/puar.13764<br/>