01412pab a2200169 454500 180718b2002 xxu||||| |||| 00| 0 eng d Ho, Alfred Tat-Kei Reinventing local governments and the e-government initiative 2002 p.434-43. Aug The Internet provides a powerful tool for reinventing local governments. It encourages transformation from the traditional bureaucratic paradigm, which emphasizes standardization, departmentalization, and operational cost-efficiency, to the "e-government" paradigm, which emphasizes coordinated network building, external collaboration, and customer services. Based on a content analysis of city Web sites and a survey of Web development officials, this article shows that many cities are already moving toward this new paradigm. These cities have adopted "one-stop shopping" and customer-oriented principles in Web design, and they emphasize external collaboration and networking in the development process rather than technocracy. The article also analyzes the socioeconomic and organizational factors that are related to cities' progressiveness in Web development and highlights future challenges in reinventing government through Internet technology. - Reproduced. Local government Electronic governance Public Administration Review 53095 53095 53095 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 62, Issue no: 4 AR53532 2018-07-19 2018-07-19 AR