00334pab a2200121 454500008004000000100002700040245007200067260000900139300001300148362001100161650002100172773001900193180718b2002   xxu||||| |||| 00| 0 eng d  aSchumacher, Stephen E.  aHow to plan for and manage success in a labor relations environment  c2002  ap.27-30.  aSpring  aLabour relations  aPublic Manager