McGinn, Daniel

Q&A: Professor Robert Sutton on communicating difficult decisions as a leader - Harvard Business Review - 103(6), Nov-Dec, 2025: p.45-47

One of the responsibilities of leaders is to deliver bad news: that the company is pulling the plug on a beloved project, forgoing raises or bonuses, implementing return-to-office mandates—or even eliminating jobs. When the economy weakens, more companies make these choices, requiring leaders to communicate them in a way that minimizes the damage to morale.- Reproduced