00337pab a2200133 454500008004000000100001600040245005200056260000900108300001400117362000800131650001500139700002100154773002800175180718b2003   xxu||||| |||| 00| 0 eng d  aKim, W.Chan  aFair process: managing in the knowledge economy  c2003  ap.127-36.  aJan  aManagement  aMauborgne, Renee  aHarvard Business Review