00412pab a2200145 454500008004300000100001900043245010700062260001200169300001300181362001100194650001200205650001200217700001800229773001900247180718b2002-03   xxu||||| |||| 00| 0 eng d  aPlunkett, Eric  aFrom home to quality care: designing systems of quality assurance for older people in residential care  c2002-03  ap.51-67.  aWinter  aOld age  aElderly  aBraierd, Mary  aAdministration