01569pab a2200145 454500008004000000100002100040245012500061260000900186300001300195362000800208520115500216650001401371700002401385773001401409180718b2003   xxu||||| |||| 00| 0 eng d  aKendra, James M.  aElements of resilience after the world trade center disaster: reconstituting New York City's Emergency Operations Centre  c2003  ap.37-58.  aMar  aIn this paper we examine the reconstitution of the Emergency Operations Centre (EOC) after its destruction in the World Trade Center attack, using that event to highlight several features of resilience. The paper summarises basic EOC functions, and then presents conceptions of resilience as understood from several disciplinary perspectives, noting that work in these fields has sought to understand how a natural or social system that experiences disturbance sustains its functional processes. We observe that, although the physical EOC facility was destroyed, the organisation that had been established to manage crises in New York City continued, enabling a response that drew on the resources of New York City and  neighbouring communities, states and the federal government. Availability of resources - which substituted for redundancy of personnel, equipment and space - pre-existing relationships that eased communication challenges as the emergency developed and the continuation of organisational patterns of response integration and role assignments were among the factors that contributed to resilience following the attack. - Reproduced.  aDisasters  aWachtendorf, Tricia  aDisasters