01744pab a2200193 454500 180718b2002 xxu||||| |||| 00| 0 eng d Benner, Mary J. Process management and technological innovation: a longitudinal study of the photography and paint industries 2002 p.676-706. Dec This research explores the impact of process management activities on technological innovation. Drawing on research in organizational evolution and learning, we suggest that as these practices reduce variance in organizational routines and influence the selection of innovations, they enhance incremental innovation at the expense of exploratory innovation. We tested our hypotheses in a 2-year longitudinal study of patenting activity and ISO 9000 quality program certifications in the paint and photography industries. In both industries, the extent of process management activities in a firm was associated with an increase in both explitative innovations that built on existing firm knowledge and an increase in exploitation's share of total innovations. Our results suggest that exploitation crowds out exploration. We extend existing empirical research by capturing how process management activities influence the extent to which innovations build on existing firm knowledge. We suggest that these widely adopted organizational practices shift the balance of exploitation and exploration by focusing on efficiency, possibly at the expense of long-term adaptation. - Reproduced. Scientific innovations Total quality management Management Tushman, Michael Administrative Science Quarterly 56487 56487 56487 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 47, Issue no: 4 AR56932 2018-07-19 2018-07-19 AR