01442pab a2200133 454500008004000000100002100040245007600061260000900137300001400146362000800160520106200168650002601230773005201256180718b2003   xxu||||| |||| 00| 0 eng d  aWilkins, John K.  aConceptual and practical considerations in alternative service delivery  c2003  ap.173-89.  aJun  aAlternative service delivery (ASD) is a Canadian phenomenon that spread, surfaced important issues and made a wider impact. ASD refers to the many and varied organizational forms and delivery mechanisms governments use to achieve their objectives. It is anchored in a spectrum of options that mirrors the diversity of the nation, its government and its public institutions. Innovations sustain the capacity to serve the public interest and to leverage efficiency, accountability and renewal. They embrace a strategy of collaboration across sectors and boundaries to overcome impediments to change and to transform service delivery. Countless spin-offs cascade throughout the Canadian public sector. Many governments benchmark the international scene and adapt innovations to their settings. Respect for situation and reciprocal learning facilitate the transfer of good practice. Lessons learned from ASD experiences across Canada and in countries like Tanzania, Latvia and New Zealand improve the prospects of `getting service delivery right'. - Reproduced.  aPublic administration  aInternational Review of Administrative Sciences