01748pab a2200181 454500008004000000100002300040245005400063260000900117300001400126362000800140520120500148650001901353650001101372773005201383909001001435999001701445952010401462180718b2004 xxu||||| |||| 00| 0 eng d aLambropoulon, Effi aCitizens' safety, business trust and Greek police c2004 ap.89-110. aMar aThis article examines the possibilities for the Greek police to use performance measurement. The article first presents the context from which the monopoly of the state police began to be questioned. It briefly describes the development and essential trends in this type of evaluation for police forces in Great Britain, the initiator of quality reforms in the public sector in Europe and where considerable experience has been accrued. In the second part, the concepts ofsecurity and trust are explored and used as the theoretical background for a small-scale empirical study it examines whether testing the effectiveness of policing can help in developing the necessary sens;e of security and trust required by small businesses to expand their enterprises. Furthermore, it examines whether such knowledge could motivate security companies to offer a more economic service to a larger number of households and private enterprisesx by cooperating with the state police and if such measurement would prove useful for them and their customers. Finally, some conclusions are formulated in reference to safety, police culture and organization, as well as to the quality of reform in Greece. - Reproduced. aPolice - Greek aPolice aInternational Review of Administrative Sciences a60104 c60104d60104 00104070aIIPAbIIPAd2018-07-19hVolume no: 70, Issue no: 1pAR60549r2018-07-19w2018-07-19yAR