00394pab a2200145 454500008004000000100002400040245006400064260000900128300001400137362000800151650002100159700002300180700002000203773002500223180718b2004   xxu||||| |||| 00| 0 eng d  aRyzin, Gregg G. Van  aExplaining the race gap in satisfaction with urban services  c2004  ap.613-32.  aMay  aPublic utilities  aImmerwahr, Stephen  aMuzzio, Douglas  aUrban Affairs Review