Whinston, Andrew B. <br/><br/>
Operationalizing the essential role of the information technology artifact in information systems research: gray area, pitfalls, and the importance of strategic ambiguity 

 -  2004 
 - p.149-59. 
 - Jun 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information systems<br/>Information technology