JIT in the service sector
- 2004
- p.613-20.
- Jan-Mar
Just-in-Time (JIT) concepts have been successfully implemented in manufacturing organizations. There is reasonable consensus among researchers that JIT is a useful and beneficial approach reducing manufacturing costs while simultaneously improving the quality of a product. However, all reported instances of successful and unsuccessful JIT practices lie mainly within manufacturing settings. These JIT concepts and tools, originally developed in the manufacturing domain, can be identified, analyzed and altered to fit and benefit service organizations. This paper critically examines the potential of JIT within the Indian Service Sector. An analysis of a questionnaire supplied to various service industries is carried out with the help of statistical tests. The paper identities existing problems and benefits that can be achieved by implementing JIT in Indian service industries. Some research directions have also been identified. - Reproduced.