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  <titleInfo>
    <title>"Knowing" the rules: administrative work as practice</title>
  </titleInfo>
  <name type="personal">
    <namePart>Wagenaar, Hendrik</namePart>
    <role>
      <roleTerm authority="marcrelator" type="text">creator</roleTerm>
    </role>
  </name>
  <typeOfResource>text</typeOfResource>
  <originInfo>
    <place>
      <placeTerm type="code" authority="marccountry">xu|</placeTerm>
    </place>
    <dateIssued>2004</dateIssued>
    <issuance>continuing</issuance>
  </originInfo>
  <language>
    <languageTerm authority="iso639-2b" type="code">ng </languageTerm>
  </language>
  <physicalDescription>
    <extent>p.643-55.</extent>
  </physicalDescription>
  <abstract>This article presents a theory of administrative work as practice. Building on a rich narrative of a mid-level administrator in the Dutch Immigration Office, four core elements of administrative practice are identified: contextuality, acting, knowing, and interacting. Taking cues from practice theory and ethnomethodology, the author argues that the visible aspects of administrative work (decisions, reports, negotiations, standard operating procedures, and - on a higher level of institutional abstraction - structures, legal rules, lines of authority, and accountability) are effectuations, enactments of the hidden, taken-for-granted routines: the almost unthinking actions, tacit knowledge, fleeting interactions, practical judgments, self-evident understandings and background knowledge, shared meanings, and personal feelings that constitute the core of administrative work. Taken together, contextuality, acting, knowing, and interacting make up a unified account of practical judgment in an administrative environment that is characterized by complexity, indeterminacy, and the necessity to act on the situation at hand. - Reproduced.</abstract>
  <subject>
    <topic>Public administration</topic>
  </subject>
  <relatedItem type="host">
    <name>
      <namePart>Public Administration Review</namePart>
    </name>
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    <recordCreationDate encoding="marc">180718</recordCreationDate>
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