00443pab a2200145 454500008004000000100001800040245008500058260000900143300001300152362001200165650002900177650002600206700001800232773004700250180718b2005 xxu||||| |||| 00| 0 eng d aPandi, A. Pal aExcellence in engineering educational institutions through TQM and lean thinking c2005 ap.91-98. aOct-Dec aTotal quality management aEngineering education aRao, U. Surya aIndian Journal of Training and Development