00381pab a2200145 454500008004000000100002100040245005100061260000900112300001600121362001100137650001700148650001500165700002100180773003400201180718b2006   xxu||||| |||| 00| 0 eng d  aNoronha, Ernesto  aOrganising call centre agents: emerging issues  c2006  ap.2115-121.  a27 May  aCall centres  aEmployment  aD'Cruz, Premilla  aEconomic and Political Weekly