01172pab a2200181 454500 180718b2006 xxu||||| |||| 00| 0 eng d Singh, U.B. Fostering excellence in public services in India: Need of a twin strategy 2006 p.351-357. Jul-Sep The Independent India has been constantly endeavouring to bring efficiency, particularly in public service delivery through more accountability, transparency and responsiveness. However, this has remained no more than a theoretical exercise with little impact on service delivery to vulnerable sections which constitute about half of the population. In this backdrop, this article attempts to conceptualise the Public Service Excellence besides analysing the realities. It highlights the policy initiatives and interventions for fostering excellence in public service delivery. It makes out a case for empowering the community towards qualitative improvements in service delivery. - Reproduced. Civil service - India Civil service Indian Journal of Public Administration N 72330 72330 72330 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 52, Issue no: 3 AR72790 2018-07-19 2018-07-19 AR