01288pab a2200193 454500008004000000100001600040245007800056260000900134300001500143362001200158520069900170650002600869650001800895773004400913908000600957909001000963999001700973952010400990180718b2006 xxu||||| |||| 00| 0 eng d aSingh, U.B. aFostering excellence in public services in India: Need of a twin strategy c2006 ap.351-357. aJul-Sep aThe Independent India has been constantly endeavouring to bring efficiency, particularly in public service delivery through more accountability, transparency and responsiveness. However, this has remained no more than a theoretical exercise with little impact on service delivery to vulnerable sections which constitute about half of the population. In this backdrop, this article attempts to conceptualise the Public Service Excellence besides analysing the realities. It highlights the policy initiatives and interventions for fostering excellence in public service delivery. It makes out a case for empowering the community towards qualitative improvements in service delivery. - Reproduced. aCivil service - India aCivil service aIndian Journal of Public Administration aN a72330 c72330d72330 00104070aIIPAbIIPAd2018-07-19hVolume no: 52, Issue no: 3pAR72790r2018-07-19w2018-07-19yAR