00659pab a2200169 454500 180718b2007 xxu||||| |||| 00| 0 eng d Seshanand, B. Madhu Service departments: need for awakening 2007 p.274-78. Apr The Service Departments are not immune to the threats of outsourcing. To survive in the changing dynamic environment, the Service Departments must change their attitude towards customers (both internal as well as external) and quality of their output. - Reproduced. Public utilities Management Accountant N 73857 73857 73857 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 42, Issue no: 4 AR74317 2018-07-19 2018-07-19 AR