01249pab a2200133 454500008004000000100001800040245006300058260000900121300001600130362000800146520088400154650002601038773005101064180718b2007   xxu||||| |||| 00| 0 eng d  aHo, Alfred T.  aExploring the roles of citizens in performance measurement  c2007  ap.1157-177.  aSep  aThis article discusses why citizens should be involved in performance measurement of government and introduces a model of citizen-initiated performance assessment (CIPA). Based on the experiences of a few Iowa cities and a survey of Iowa local officials, it shows how citizen involvement has impacted the practice of performance measurement, increased the likelihood of integrating performance informa;tion in the decision-making and planning process by elected officials, stimulated different thinking about public service delivery, and opened up new opportunities to build a stronger partnership between the government and the citizenry. the article concludes by discussing the limitations of the Iowa experiment, an  d suggests directions for future research and experimentation to advance the understanding and adoption of citizen-based performance measurement. - Reproduced.  aPerformance appraisal  aInternational Journal of Public Administration