Singh, Parmavir creator text xu| 2006 continuing ng p.44-55. The article emphasis on the adoption of TQM principles by Central Bureau of Investigation and this rationale is applicable to most governmental agencies and organizations. The author has traced the history of TQM movement, commencing from its adoption in Japan. Various processes and models for the application of TQM have been examined and interpolated in the environment of CBI with a mission to build CBI into a world class organization. - Reproduced. Total quality management Administrator 180718