00344pab a2200133 454500008004000000100002400040245005100064260000900115300001200124362001100136650001400147650002900161773002000190180718b2008   xxu||||| |||| 00| 0 eng d  aVachhrajani, Hardik  aTQM in education: renewing the research agenda  c2008  ap.8-14.  a31 Mar  aEducation  aTotal quality management  aUniversity News