00396pab a2200145 454500008004000000100002400040245006300064260000900127300001200136362001200148650001500160700002500175700001700200773003300217180718b2009   xxu||||| |||| 00| 0 eng d  aNewman, Meredith A.  aBeyond cognition: affective leadership and emotional labor  c2009  ap.6-20.  aJan-Feb  aLeadership  aMastracci, Sharon H.  aGuy, Mary E.  aPublic Administration Review