00377pab a2200145 454500008004000000100001800040245004900058260000900107300001300116362001000129650002100139650002900160700002200189773002000211180718b2010   xxu||||| |||| 00| 0 eng d  aTalawar, M.S.  aTotal quality management in higher education  c2010  ap.12-14.  a4 Jan  aHigher education  aTotal quality management  aKumar, T. Pradeep  aUniversity News