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  <controlfield tag="008">180718b2010   xxu||||| |||| 00| 0 eng d</controlfield>
  <datafield tag="100" ind1=" " ind2=" ">
    <subfield code="a">Faltholm, Ylva</subfield>
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  <datafield tag="245" ind1=" " ind2=" ">
    <subfield code="a">Business process re-engineering and balanced scorecard in Swedish public sector organizations: Solutions for problems or problems for solutions?</subfield>
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  <datafield tag="260" ind1=" " ind2=" ">
    <subfield code="c">2010</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">p.302-310</subfield>
  </datafield>
  <datafield tag="362" ind1=" " ind2=" ">
    <subfield code="a">May</subfield>
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  <datafield tag="520" ind1=" " ind2=" ">
    <subfield code="a">This article analyzes and discuss the adoption and implementation of Business Process Re-Engineering (BPR) at a hospital and Balanced Scorecard (BSC) at a local government. At the hospital, BPR was adopted as a solution to problems, but became de-coupled from operations, and later used for legitimacy reasons. At the local government, without having identified clear problems, BSC was adopted as an attractive solution but became coupled, rather than de-coupled, to operations. Our study shows that de-coupling does not follow the path proposed by neo-institutional theory, and that legitimacy from popular management concepts can be obtained both by coupling and by de-coupling the concepts from operations. - Reproduced.</subfield>
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  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Public administration</subfield>
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  <datafield tag="700" ind1=" " ind2=" ">
    <subfield code="a">Nilsson, Kent</subfield>
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  <datafield tag="773" ind1=" " ind2=" ">
    <subfield code="a">International Journal of Public Administration</subfield>
  </datafield>
  <datafield tag="908" ind1=" " ind2=" ">
    <subfield code="a">N</subfield>
  </datafield>
  <datafield tag="909" ind1=" " ind2=" ">
    <subfield code="a">90232</subfield>
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  <datafield tag="999" ind1=" " ind2=" ">
    <subfield code="c">90232</subfield>
    <subfield code="d">90232</subfield>
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    <subfield code="0">0</subfield>
    <subfield code="1">0</subfield>
    <subfield code="4">0</subfield>
    <subfield code="7">0</subfield>
    <subfield code="a">IIPA</subfield>
    <subfield code="b">IIPA</subfield>
    <subfield code="d">2018-07-19</subfield>
    <subfield code="h">Volume no: 33, Issue no: 6</subfield>
    <subfield code="p">AR90692</subfield>
    <subfield code="r">2018-07-19</subfield>
    <subfield code="w">2018-07-19</subfield>
    <subfield code="y">AR</subfield>
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