00293pab a2200121 454500008004000000100001900040245006000059260000900119300001300128362000800141650001100149773001100160180718b2011   xxu||||| |||| 00| 0 eng d  aGaan, Niharika  aDevelopment of emotional labour scale in Indian context  c2011  ap.41-48.  aMar  aLabour  aVision