01142pab a2200133 454500008004000000100002600040245009800066260000900164300001500173362001200188520074000200650001700940773005100957180718b2011   xxu||||| |||| 00| 0 eng d  aBhuiyan, Shahjahan H.  aTrajectories of E-government implementation for public sectore service delivery in Kazakhstan  c2011  ap.604-615.  ajul-sep  aThe impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond.  This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan.  Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development need to be addressed to ensure a cost-efficient, cost-effieective, accountable, and transparent service delivery to Kazakhstanis. - Reproduced.  aE governance  aInternational Journal of Public Administration