01211pab a2200169 454500 180718b2011 xxu||||| |||| 00| 0 eng d Bhuiyan, Shahjahan H. Trajectories of E-government implementation for public sectore service delivery in Kazakhstan 2011 p.604-615. jul-sep The impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond. This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan. Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development need to be addressed to ensure a cost-efficient, cost-effieective, accountable, and transparent service delivery to Kazakhstanis. - Reproduced. E governance International Journal of Public Administration N 94210 94210 94210 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 34, Issue no: 8-11 AR94670 2018-07-19 2018-07-19 AR