01330pab a2200181 454500008004000000100002600040245009800066260000900164300001500173362001200188520074000200650001700940773005100957908000601008909001001014999001701024952010701041180718b2011 xxu||||| |||| 00| 0 eng d aBhuiyan, Shahjahan H. aTrajectories of E-government implementation for public sectore service delivery in Kazakhstan c2011 ap.604-615. ajul-sep aThe impact of Information and Communication Technologies (ICTs) on public sector service delivery is immense as evidenced in Kazakhstan, a post-Soviet republic, and beyond. This article critically examines the trajectories of e-government implementation for public sector service delivery in Kazakhstan. Available evidence suggests that even the partial implementation of e-government accrues benefits, while the operational challenges, such as the lack of political support and consensus, the digital divide, the lack of qualified human resources, language, and infrastructure development need to be addressed to ensure a cost-efficient, cost-effieective, accountable, and transparent service delivery to Kazakhstanis. - Reproduced. aE governance aInternational Journal of Public Administration aN a94210 c94210d94210 00104070aIIPAbIIPAd2018-07-19hVolume no: 34, Issue no: 8-11pAR94670r2018-07-19w2018-07-19yAR