01242pab a2200145 454500008004000000100002100040245003600061260000900097300001400106520088800120650002601008650001701034650002601051773001901077180718b2012   xxu||||| |||| 00| 0 eng d  aBouckaert, Geert  aTrust and public administration  c2012  ap.91-115.  aWithin the public sector of OECD countries trust is increasingly becoming a crucial element of performance and for a performing public sector, especially with the current financial crisis. Reform strategies have been driven by agendas to increase trust in the public sector (T1), from the public sector in society (T2) and within the public sector (T3). However, there are some paradoxes in these strategies. For example, the New Public Management model is partly based on distrust, in that the public sector expects to be trusted but does not necessarily trust its citizens or other public sector agents. Trust levels are culturally determined and differ significantly within the OECD. This has an implication for public sector reform policies, which are linked to trust regimes. Taking trust regimes into account should contribute to trust building and trust keeping. - Reproduced.  aAdministrative reform  aPublic trust  aPublic administration  aAdministration