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  <controlfield tag="008">180718b2012   xxu||||| |||| 00| 0 eng d</controlfield>
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    <subfield code="a">Hickey, Alexandra</subfield>
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  <datafield tag="245" ind1=" " ind2=" ">
    <subfield code="a">Canadian public service employee satisfaction and its main drivers</subfield>
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  <datafield tag="260" ind1=" " ind2=" ">
    <subfield code="c">2012</subfield>
  </datafield>
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    <subfield code="a">p.5-23.</subfield>
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    <subfield code="a">Mar</subfield>
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  <datafield tag="520" ind1=" " ind2=" ">
    <subfield code="a">Using the results of the 2005 Public Service Employee Survey (PSES), this paper identifies which factors have the greatest effect on employee satisfaction in the Canadian public service. Several hypotheses are tested against the backdrop of existing literature. In general, public servant satisfaction is affected by belief in opportunities for promotion, fair classification, adherence to client service standards, life balance, recognition by immediate supervisors, team relationships with colleagues, how well information is shared and, finally, belief in the abilities of senior management. Some interesting elaborations of these basic findings emerge when other variables are controlled. The discussion considers how the public service can be seen as a more desirable career choice. - Reproduced.</subfield>
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  <datafield tag="650" ind1=" " ind2=" ">
    <subfield code="a">Civil service - Canada</subfield>
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    <subfield code="a">Civil service</subfield>
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  <datafield tag="700" ind1=" " ind2=" ">
    <subfield code="a">Bennett, Scott Edward</subfield>
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    <subfield code="a">Canadian Public Administration</subfield>
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    <subfield code="a">N</subfield>
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    <subfield code="a">96738</subfield>
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    <subfield code="c">96738</subfield>
    <subfield code="d">96738</subfield>
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    <subfield code="0">0</subfield>
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    <subfield code="4">0</subfield>
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    <subfield code="a">IIPA</subfield>
    <subfield code="b">IIPA</subfield>
    <subfield code="d">2018-07-19</subfield>
    <subfield code="h">Volume no: 55, Issue no: 1</subfield>
    <subfield code="p">AR97198</subfield>
    <subfield code="r">2018-07-19</subfield>
    <subfield code="w">2018-07-19</subfield>
    <subfield code="y">AR</subfield>
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