00337pab a2200121 454500008004000000100001900040245007500059260000900134300001500143362001100158650002600169773002000195180718b2012 xxu||||| |||| 00| 0 eng d aKasinath, H.M. aUnderstanding and using qualitative methods in performance measurement c2012 ap.8-13,17. a28 Jan aPerformance appraisal aUniversity News