01180pab a2200169 454500 180718b2013 xxu||||| |||| 00| 0 eng d Burford, Sally From the inside out: Examining a knowledge - based practice in large public organizations 2013 p.189-199. Feb This article outlines a study into a specific knowledge-intensive practice (Web information architecture [IA] - the organizing and structuring of information on an organization's website) across a number of large public organizations. Using a practice as the unit of analysis it is found that the practice is fledgling, fragile, and lacks legitimacy and that a mindlessness of the practice exists. These new understandings of specific practice enable organizational members within and outside the practice to provide more supportive environments for the work. The article argues that attention to practices uncovers subtle, deeply held realities and knowledge that would otherwise remain obscured. - Reproduced. Knowledge management International Journal of Public Administration N 99443 99442 99442 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 36, Issue no: 3 AR99903 2018-07-19 2018-07-19 AR