01147pab a2200133 454500008004000000100002000040245008400060260000900144300001500153362000800168520076100176650002500937773005100962180718b2013   xxu||||| |||| 00| 0 eng d  aRatnher, Helene  aThe social life of learning theory: The ideal and "real" of reflective learning  c2013  ap.200-209.  aFeb  aThere is a growing understanding that public institutions need to be proactive in not only developing their welfare services but doing so continually through various concepts of learning. This article presents an ethnographic study of a public school that aims at working strategically with organizational learning through Donald Sch�n's concept of "the reflective practitioner." Sch�n's concepts provide the school manager with a vocabulary to criticize the destructive effects of New Public Management's linear steering technologies. The study also illustrates that expectations of reflective practitioners produce new uncertainties and managerial challenges, especially in manager-employee relations. The implicationsof these are discussed.  Reprodu  aKnowledge management  aInternational Journal of Public Administration