01216pab a2200169 454500 180718b2013 xxu||||| |||| 00| 0 eng d Ratnher, Helene The social life of learning theory: The ideal and "real" of reflective learning 2013 p.200-209. Feb There is a growing understanding that public institutions need to be proactive in not only developing their welfare services but doing so continually through various concepts of learning. This article presents an ethnographic study of a public school that aims at working strategically with organizational learning through Donald Sch�n's concept of "the reflective practitioner." Sch�n's concepts provide the school manager with a vocabulary to criticize the destructive effects of New Public Management's linear steering technologies. The study also illustrates that expectations of reflective practitioners produce new uncertainties and managerial challenges, especially in manager-employee relations. The implicationsof these are discussed. Reprodu Knowledge management International Journal of Public Administration N 99444 99443 99443 0 0 0 0 IIPA IIPA 2018-07-19 Volume no: 36, Issue no: 3 AR99904 2018-07-19 2018-07-19 AR