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1. Implementing quality in the public sector by Tony Bendell, Louise Boulter and John Kelly

by Bendell, Tony | Kelly, John | Boulter, Louise.

Material type: book Book Publisher: London Pitman 1994Barcode no: 70068.Availability: Items available for loan: [Call number: U6 B432] (1).

2. Quality : measuring and monitoring by Tony Bendell

by Bendell, Tony.

Material type: book Book Publisher: London Century Business 1993Barcode no: GR23173.Availability: Items available for loan: [Call number: TNC Q31x54 B833] (1).

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