Indian Institute of Public Administration catalog › Results of search for 'au:"Heintzman, Ralph"'

	1.	No cover image available The dialectics of accountability for performance in public management reform by Aucoin, Peter \| Heintzman, Ralph. Material type: Article Publisher: 2000Barcode no: AR45120.Availability: Items available for loan: (1). Place hold Add to your cart (remove)
	2.	No cover image available People, service and trust: is there a public sector service value chain? by Heintzman, Ralph \| Marson, Brian. Material type: Article Publisher: 2005Barcode no: AR69174.Availability: Items available for loan: (1). Place hold Add to your cart (remove)

Indian Institute of Public Administration