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Results of search for 'au:"Saxena, Anjila"'
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Authors
Saxena, Anjila
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Call centres
Knowledge management
Public sector
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Trends, problems and prospects of restructuring public enterprises
by
Saxena, Anjila.
Material type:
Article
Publisher:
2002
Barcode no:
AR54220.
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2.
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Importance of knowledge management for call centres
by
Saxena, Anjila.
Material type:
Article
Publisher:
2004
Barcode no:
AR64873.
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