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1. We recruit attitude: the selection and shaping of routine call centre labour

by Callaghan, George | Thompson, Paul.

Material type: article Article Publisher: 2002Barcode no: AR54046.Availability: Items available for loan: (1).

2. Organisational change, technology, employment and skills: an empirical study of French manufacturing

by Greenan, Nathalie.

Material type: article Article Publisher: 2003Barcode no: AR56521.Availability: Items available for loan: (1).

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