Indian Institute of Public Administration

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Service targets and methods of redress: the impact of accountability in Malaysia

by Chiu, NG Kam.

Material type: article Article Publisher: 1997Barcode no: AR34032.Availability: Items available for loan: (1).

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A study of the use of information technology and its impact on service quality in the Malaysian public Sector

by Abdullah, Hazman Shah | Ahmad, Ala-Aldin A.

Material type: article Article Publisher: 2001Barcode no: AR53700.Availability: Items available for loan: (1).

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3.
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The public service as a learning organization: the Malaysian experience

by Yusoff, Malek Shah Bin Mohd.

Material type: article Article Publisher: 2005Barcode no: AR67759.Availability: Items available for loan: (1).

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The public service as a learning organization: the Malaysian experience

by Yusoff, Malek Shah Bim Mohd.

Material type: article Article Publisher: 2005Barcode no: AR68385.Availability: Items available for loan: (1).

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5.
The civil service of Malaysia: towards excellence through ISO 9000 (improvements and developments in the civil service of Malaysia 1996)

Material type: book Book Publisher: Kuala Lumpur Malaysian Administrative Modernisation and Management Planning Unit 1997Barcode no: GR15991 | GR15673.Availability: Items available for loan: [Call number: K12x595 C499t] (2).

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