| 000 | 00391pab a2200157 454500 | ||
|---|---|---|---|
| 008 | 180718b2013 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aChoraria, Sapna | ||
| 245 | _aExploring the role of negative emotions on customer's intention to complain | ||
| 260 | _c2013 | ||
| 300 | _ap.201-211. | ||
| 362 | _aSep | ||
| 650 | _aConsumers | ||
| 773 | _aVision | ||
| 908 | _aN | ||
| 909 | _a101738 | ||
| 999 |
_c101736 _d101736 |
||