000 01122pab a2200193 454500
008 180718b2012 xxu||||| |||| 00| 0 eng d
100 _aLobo, Charles
245 _aFunctional dimensions of the post forum in the department of posts: A study of participation of civil society in Goa postal region
260 _c2012
300 _ap.719-732.
362 _aOct-Dec
520 _aThe services for the common people need to be identified in consultation with the beneficiaries. The department of posts is one of the first Central government departments to introduce the concept of civil society participation in the form of Post Forums. The purpose was to involve the stakeholders in managing the post offices as per the needs of the customers. This article proffers the outcome of a study of Post Forums and their contribution in functioning and improvement of post offices in the state of Goa. - Reproduced.
650 _aCivil society - India - Goa
650 _aPostal services - India - Goa
650 _aPostal services
773 _aIndian Journal of Public Administration
908 _aN
909 _a101912
999 _c101910
_d101910