| 000 | 00401pab a2200145 454500 | ||
|---|---|---|---|
| 008 | 180718b2012 xxu||||| |||| 00| 0 eng d | ||
| 100 | _aNutley, Sandra et al | ||
| 245 | _aScrutinizing performance: How assessors reach judgements about public services | ||
| 260 | _c2012 | ||
| 300 | _ap.869-885. | ||
| 650 | _aPublic utilities | ||
| 773 | _aPublic Administration | ||
| 908 | _aN | ||
| 909 | _a102303 | ||
| 999 |
_c102301 _d102301 |
||