000 01270pab a2200181 454500
008 180718b2013 xxu||||| |||| 00| 0 eng d
100 _aMcGuire, Linda
245 _aInstitutionalising a national approach to performance reporting: Lessons from two decades of experience with the report on government services
260 _c2013
300 _ap.419-432.
362 _aDec
520 _aThe Report on Government Services (RoGS) to the Council of Australian Governments (COAG) is considered an exemplar of benchmarking in a federal system. Published annually since 1997, RoGS provides performance reporting in the form of cross jurisdictional benchmarking on an unprecedented scale and scope. This paper argues ROGS has institutionalised a national approach to performance measurement and reporting that is now at the centre of the COAG reform agenda. The paper examines the processes and institutional structures that explain how RoGS has transformed performance reporting for social infrastructure services. The final section provides a preliminary assessment of the impact of RoGS. - Reproduced. 10
650 _aPerformance appraisal
700 _aO'Neill, Deirdre
773 _aAustralian Journal of Public Administration
908 _aN
909 _a102806
999 _c102804
_d102804