000 00543pab a2200169 454500
008 180718b2013 xxu||||| |||| 00| 0 eng d
100 _aSanthi, V.
245 _aGap between perceived and derived level of customer's satisfaction on banking (with special reference to service rendered by New Private Sector Bank in Coimbatore City)
260 _c2013
300 _ap.63-66.
362 _aJul-Dec
650 _aBanks
700 _aSudha, R.
773 _aSouth Asian Journal of Socio-Political Studies
908 _aN
909 _a103040
999 _c103037
_d103037