000 01203pab a2200169 454500
008 180718b2013 xxu||||| |||| 00| 0 eng d
100 _aRaine, John W.
245 _aPublic management reform and the regulation of private business: risk-driven, customer-centric, and all joined-up?
260 _c2013
300 _ap.695-709.
520 _aThis article considers the impacts on the public regulation of private business of three key transformations in public management: "towards more targeting of resources" (through more risk-based regulation); "towards a stronger service ethos" (through more customercentricity); and "towards increased integration" (through more joined-up regulatory organization). Empirical evidence is presented from a program of research focusing on local authority regulation of the businesses sector in England and Wales. The article concludes by reflecting on how such transformations, which are of wide international significance, might be viewed, particularly from a public interest perspective. - Reproduced.
650 _aAdministrative reform
700 _aLloyd, Huw
773 _aInternational Journal of Public Administration
908 _aN
909 _a103446
999 _c103442
_d103442