000 00418pab a2200157 454500
008 180718b2013 xxu||||| |||| 00| 0 eng d
100 _aNaqvi, Farah
245 _aEmotional labour: A study of moderators and outcomes in hotel industry
260 _c2013
300 _ap.471-482.
362 _aNov
650 _aEmotional development
773 _aManagement and Labour Studies
908 _aN
909 _a103747
999 _c103743
_d103743