000 01374pab a2200181 454500
008 180718b2014 xxu||||| |||| 00| 0 eng d
100 _aWesley, Kaufmann
245 _aBeyond the rules: The effect of outcome favourability on red tape perceptions
260 _c2014
300 _ap.178-191.
520 _aThe underlying reasoning of much red tape research is that the level of rule burden, in terms of resources expended at implementing and complying with specific rules, is the main driver of red tape perceptions. In this study we challenge this claim and argue that stakeholder red tape perceptions are also affected by the favourability of the outcome. More specifically, if a certain rule or procedure has a positive outcome for a certain stakeholder, then this stakeholder will perceive lower levels of red tape, irrespective of rule burden. Using a survey experiment (n = 81), we show how variations in red tape perceptions are affected in equal measure by rule burden and outcome. We conclude with a discussion of theimplications of our findings for red tape scholars, in particular the need to further understand the relationships between red tape perceptions and rule procedures and outcomes.- Reproduced.
650 _aRules
650 _aOrganizations
700 _aFeeney, Mary K.
773 _aPublic Administration
908 _aN
909 _a103783
999 _c103779
_d103779