000			01698pab a2200181 454500
008			180718b2014 xxu||||| |||| 00| 0 eng d
100			_aLi Meng-hao
245			_aAdoption of electronic technologies in local U.S. governments: Distinguishing between E-services and communication technologies
260			_c2014
300			_ap.75-91.
362			_aJan
520			_aLocal governments in the United States have adopted and implemented e-government as a means of delivering services to the public and encouraging citizen participation. We use data from a national random survey of 902 government managers from 500 local governments in the United States to examine factors that explain the adoption of two types of e-government technologies: e-services, which enable electronic delivery of services, and communication technologies, which enable one- and two-way communication with citizens. We find that managerial perceptions of the organization, such as personnel constraints and organizational centralization, are negatively related to the adoption of e-services while citizen demands are positively associated with the adoption of e-services. In comparison, we find that public managers perceiving higher levels of external influences and citizen demands report increased adoption of communication technologies. The results contribute to the e-government literature by indicating the importance of distinguishing between communication technologies and e-services and the factors that explain the adoption of these technologies. - Reproduced.
650			_aE governance
700			_aFeeney Mary K.
773			_aAmerican Review of Public Administration
908			_aN
909			_a103942
999			_c103938 _d103938